1. Information we collect
Account data: name, email, phone number, organization details, role, and authentication logs.
Fleet and insurance data: driver profiles, vehicle details, policy and claim records, documents you upload, payment references, and communications with support or assessors.
Technical data: device type, browser, IP address, cookies, and usage events needed to secure and improve the service.
2. How we use information
We use data to provide the platform, process quotes and policies, manage claims workflows, send service notifications, prevent fraud, and comply with law.
We may use aggregated or de-identified data for analytics, product improvement, and reporting that does not identify individuals.
3. Legal bases (summary)
Depending on context, we rely on contract performance (delivering the service you requested), legitimate interests (security, fraud prevention, product improvement), consent (where required for marketing or optional features), and legal obligations (regulatory, tax, or insurance record-keeping).
4. Sharing with others
We share information with underwriting insurers (such as Vanguard Assurance), payment processors, identity and communication providers, and infrastructure vendors that host or support the platform under contractual safeguards.
We may disclose information when required by law, to protect rights and safety, or in connection with a merger or acquisition subject to appropriate protections.
5. Retention
We retain personal data for as long as your account is active and as needed to fulfill insurance, claims, and regulatory obligations. Retention periods may vary by data type and applicable law.
You may request deletion where we have no overriding legal or contractual need to retain records.
6. Security
We apply administrative, technical, and organizational measures appropriate to the sensitivity of insurance and identity data, including access controls and encryption in transit where supported.
No method of transmission or storage is completely secure; report suspected incidents to us promptly.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port personal data, and to object to certain processing. Contact us to exercise these rights.
You may manage marketing preferences and some notifications in account settings where available.
8. Contact
Privacy questions or requests: use the support channels listed on our website or in your organization settings. We will respond within timeframes required by applicable law where they apply.